1. What we host

Most of what actors make in Penelope, like their unshared scenes, recordings and self tapes, lives only on their own phones. We can’t see it, and we can’t remove it.

What we do store on our servers is reader profile photos and reels, and scenes an actor has chosen to share with other actors. Shared scenes are encrypted on the actor’s phone before they reach us, so we can’t read them, but we can disable a share named in a valid notice (for example by its invite link). A valid notice about profile media or a shared scene is something we can act on.

2. How to reach our copyright agent

Send copyright notices and counter-notices to our designated agent, registered with the U.S. Copyright Office (DMCA-1080958):

Copyright Agent
Penelope Acting, LLC
2108 N St, Ste N
Sacramento, CA 95816
Phone: (408) 668-8704
Email: dmca@penelopeacting.com

Email is fastest. This address is only for copyright matters. For anything else, write to info@penelopeacting.com.

3. Reporting a copyright problem

If you believe something stored on Penelope infringes a copyright you own, or are authorized to enforce, the law asks your notice to include:

  1. Your physical or electronic signature.
  2. The copyrighted work you believe is being infringed.
  3. The material you believe is infringing, with enough detail for us to find it. For example, the profile it appears on.
  4. Your name, address, phone number, and email.
  5. A statement that you believe in good faith that the use isn’t authorized by the copyright owner, its agent, or the law.
  6. A statement that the information in your notice is accurate and, under penalty of perjury, that you’re the owner or authorized to act for the owner.

We may not be able to act on notices that are missing these details. We may share a copy of your notice, including your contact details, with the person who uploaded the material.

4. What happens next

When we receive a valid notice, we promptly remove or disable the material on our servers, let the person who uploaded it know, and keep a record of the notice.

5. If you think we got it wrong

If something of yours was removed and you believe it was a mistake, for example because you have a license to use it, you can send our agent a counter-notice that includes:

  1. Your physical or electronic signature.
  2. What was removed and where it appeared before it was removed.
  3. A statement, under penalty of perjury, that you believe in good faith it was removed by mistake or misidentification.
  4. Your name, address, and phone number, and a statement that you consent to the jurisdiction of the federal district court for the judicial district where your address is (or, if you’re outside the United States, any judicial district where Penelope may be found), and that you’ll accept service of process from the person who sent the original notice or their agent.

We’ll forward a valid counter-notice to the person who sent the original notice. Unless they tell us within 10 business days that they’ve filed a court action, we may restore the material 10 to 14 business days after we receive the counter-notice.

6. Repeat infringers

In appropriate cases, we close the accounts of people who are the subject of repeated valid notices. When the infringement is clear, we may restrict or close an account after a single notice. See our Terms of Use.

7. Please be honest

Under 17 U.S.C. § 512(f), anyone who knowingly misrepresents that material is infringing, or that it was removed by mistake, may have to pay damages, including costs and attorneys’ fees. If you’re not sure whether something infringes your rights, it may be worth talking to a lawyer first.